KBVO, the UK telephone answering service, has reported a surge in demand from entrepreneurs and start-up companies for its comprehensive range of virtual services.
Driven by a growing recognition that technological advances are creating virtual businesses, the virtual staffing specialist has signed-up a string of new clients keen to exploit the full potential to be had from business process outsourcing.
Chris Munro, director at KBVO, said: “There is a growing recognition amongst entrepreneurs that they can develop a virtual business, in all aspects of the term.
“First, it was a business address in the location they wanted rather than using their home address.
“Then came the telephone answering service, where PAs became part of their team.
“Now, they can have the landlines of their choice in any UK or international location where the calls ring on their mobile and, if they don’t answer, our PAs can.”
The landline on a mobile service works independently from any mobile network so can ring on any phone. Entrepreneurs need no longer be tied to a physical landline or divert a landline to a mobile.
The latest entrepreneur to sign up for KBVO’s service is David Smith of Paisley-based D&L Web Design.
“As a sole trader, I’m out and about seven days a week, meeting clients on a regular basis,” he said.
“I’d become increasingly concerned about missing phone calls whilst stuck in client meetings, then I discovered KBVO’s landline to a mobile service.
“Not only have these services significantly enhanced client perception of my business, but they have increased revenues and improved customer service considerably.”
Established by husband and wife team, Chris and Alison Munro, a decade ago, KBVO’s key services include: telephone answering; order taking; diary management; reception services, virtual telephone numbers and a help desk service. It services clients both UK wide and internationally.
Log onto www.kbvo.co.uk for more information.
ENDS
For further information please contact Chris Munro on tel 0800 083 2223
Issued on behalf of KBVO by Liquorice Media tel 0141 561 4018 www.liquorice-media.com
Date: 21st June 13
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