KBVO, the UK telephone answering service, has doubled the size of its premises at Cumbernauld Business Centre, as its expansion drive gathers pace.
The virtual staffing specialist BPO (business process outsourcing) company has relocated to a 1,240 sq ft office as it embarks on a recruitment drive that will see six new employees join its 12-strong team during 2013.
Chris Munro, director at KBVO, said: “The demand for outsourcing services has really started to gather pace this year, particularly amongst such business sectors as letting agencies and health clinics, where there is often never enough staff during busy periods to answer the phone and welcome clients.
“Our new premises will enable us to recruit more staff and improve our ability to service the requirements of an expanding client base.”
Established by husband and wife team, Chris and Alison Munro, a decade ago, KBVO’s key services include: telephone answering; order taking; diary management; reception services, virtual telephone numbers and a help desk service.
The firm has also established a series of strategic partnerships with various e-commerce businesses whereby it supplies a UK-wide fulfilment service through the provision of a comprehensive call centre function to its partners’ pick and pack operations.
KBVO services clients both UK wide and internationally, including: Spain; Japan; India; New Zealand and the US. Log onto www.kbvo.co.uk for more information.
ENDS
For further information please contact Chris Munro at KBVO on tel 0800 083 2223
Issued on behalf of KBVO by Liquorice Media tel 0141 561 4018 www.liquorice-media.com
Date: 13th June 2013.
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