A LEADING occupational health company has announced a six-figure investment in enhancing services to its growing number of clients throughout the UK.
RS Occupational Health is headquartered in Aberdeen and also operates clinics in Inverness and Great Yarmouth. The company, which employs 50 people, recently announced that it has invested £100,000 in improving customer service and experience thanks to its new Comprehensive Online Medical Management System (COMMS).
This bespoke, cloud-based system was developed specifically for RSOH and is provided at no additional cost to the company’s clients. It has a significant number of unique features offering considerable advantages to both employers and employees.
Via secure ID and on a 24/7 basis, employers can view and download all employee certificates and access expiry and recall dates. Certificates are emailed to employers immediately upon completion of the medical.
Employees benefit from a quicker, simplified medical process as all medical questionnaires can be completed online prior to attending the clinic and any previous demographic and medical history is automatically recalled.
Commenting on the launch of COMMS, Fiona Sommerville of RS Occupational Health said: “Since the company was established in 1999, the needs of clients have become more complex therefore technology and innovation are critical tools in our constant effort to meet these needs.
“In challenging economic times, it is vital to add value and do all we can to help our clients and COMMS is an excellent vehicle for us to continue our unique and innovative approach to improving customer service and customer experience.”
To find out more visit www.rsoh.co.uk or call (0870) 050 3456.
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